Returns & Exchange

At Sehgal Motorsports, we strive to offer the best shopping experience, whether you buy from our online store or visit our retail branches. We understand that sometimes a return is necessary, so we’ve created a straightforward, customer-friendly return policy to ensure your satisfaction.

Flexible 7-Day Return Policy

We provide a 7-day return and refund policy for any product in saleable condition, whether purchased online or in-store. If you're not satisfied with your purchase, you can initiate a return within 7 days of receiving the product.

Easy Returns at Retail Branches

For your convenience, you can return products to any of our retail branches under the same terms and conditions as online returns. Our friendly retail staff will guide you through the return process for a seamless experience.

Eligibility Criteria for Returns

To be eligible for a return and refund, the product must meet the following criteria:

  1. It must be in its original packaging.
  2. It must be in saleable condition, meaning it is unused, undamaged, and free from any wear and tear.
  3. All original tags, labels, and accessories must be intact.

Simple Return Process for Online Orders

If you purchased through our online store, follow these steps for a smooth return process:

  1. Contact Customer Support: Reach out to our customer support team within 7 days of receiving the product. They will guide you through the return process and address any questions.
  2. Pack the Product Securely: Once your return request is approved, pack the product in its original packaging to ensure it’s safe during transportation.
  3. Arrange Shipment: Customers are kindly requested to bear the shipping costs for returning the product to us.

Quality Check and Refund Procedure

Upon receiving the returned product, our team will conduct a quality check. If the product meets the return conditions, we will process your refund to the original payment method, excluding any shipping charges from the initial purchase.

Exceptions to Return Policy

Some products may not be eligible for return due to hygiene, safety, or other reasons. Products categorized as "No longer needed" may also not qualify for return.

Your Satisfaction is Our Priority

At Sehgal Motorsports, your satisfaction is our top priority. Whether you shop online or visit our retail branches, we are committed to providing high-quality products and exceptional service. If you encounter any issues with your order, our dedicated support team is here to help you through the return and refund process.

Shop with confidence, knowing we are here to make your shopping experience enjoyable and worry-free. We look forward to serving you and fulfilling all your automotive accessory needs. Happy shopping!